Don’t Hang Up!

London, UK

Can I remind you of the networking and telephone techniques half-day workshop I’m running with Tanya Rennick on May 17th. To register your place, simply go to the “Communicate With Confidence” Eventbrite page.
One of the sales telephone techniques tips I’ll be passing on to the attendees is the one that’s been mentioned a couple of times before on this site. It’s for when you’ve confirmed an appointment time or order placement. You’ve then thanked the customer – but whatever you do, do not terminate the call and replace your handset until your customer does. To find out why, join us on May 17th.