02.26.07
How to make an impression on the phone
Earlier this evening, I received a phone call from abroad. The voice at the other end explained to me briefly about the charity he was trying to raise funds for. I didn’t object to that but what did rile me was the blatant use of a script. He rambled on for about 10-15 secs before I said “Thanks but no thanks”.
If you want to make it in telephone sales or sell yourself on the phone - DON’T SOUND AS THOUGH YOU ARE USING A SCRIPT, EVER.
Image from www.wales.nhs.uk
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Ellee said,
February 27, 2007 at 1:26 pm
Are you sure it wasn’t a pre-recorded message?
Jeremy Jacobs said,
March 1, 2007 at 6:46 am
No, it was a real person with a real voice!